Bread SplitPay
Project Role: PRODUCT DESIGN, PROTOTYPE USER TESTING
Overview
Bread offers Merchant stores (B2C) pay-over-time options to allow payment flexibility for their consumers. What was once a payment offering centered around financing installations, has now expanded to non-loan payment plans at 0% interest using consumer’s debit or credit cards.
SplitPay via Side by Side Modal
A modal detailing consumers on available payment options before entering the checkout process.
Once user enters the checkout process, Bread’s white label experience can be integrated at the payment selection screen. Implementation will vary as the checkout experience differs from merchant to merchant.
SplitPay via Loan Decline
Bread not only offers white-labeled financing solutions for merchants, but also provides back up pay-over-time solutions for applicants that were denied financing due to their financial/credit standing. The following is white labeled experience for a “Decline” flow as well ask design touch for better simplicity and ease of use.
Member Portal States
Consumers log in to the member’s portal where they can see their payment progress.
My Role:
Design
SplitPay
User flow
UI/UX Design
Side by Side
Initial UI/UX review and clean up
Member Portal
Concepting
UI/UX Design
User flow iterations
Post-testing UI/UX iterations
Figma prototyping
User testing
User testing brief and script
User recruiting and scheduling, using userinterview.com
Utilized Zoom and Figma to facilitate testing environment
Moderated and observed sessions
Result analysis and synthesis